Frequently asked questions
WHY CHOOSE PROMOSTYL INSTITUTE?
Our training courses have been developed by professionals and our pedagogical follow-up teams are in permanent contact with clients in the creative sector.
This close link between the PROMOSTYL professional office and the PROMOSTYL INSTITUTE training center gives you the guarantee of permanent contact with the professional world.
WHAT IS THE FINANCING OF MY TRAINING?
There are 3 cases
1) You follow your training within the framework of your company, and the financing is ensured through your company.
(you can ask your company's training manager to include the training you want in the training plan, given that our training organization is QUALIOPI certified)
2) You benefit from OPCO financing (which can finance 100% of your training). (Our administration can help you with the necessary files).
3) You finance your training yourself and can pay the price of your training in several installments.
WHAT IS THE FOLLOW-UP OF MY TRAINING?
Our training courses are in the form of e-learning and you can study your program at any time.
Our platform is specialized in training but if you encounter a technical problem we respond within 24 hours to unblock you.
In addition to our programs, you can consult our pedagogical service which is dedicated to follow-up and you can, (at regular hours) consult our consultant who will be able to assist you.
HOW DO I REGISTER FOR A COURSE?
You can register for our courses directly online using the forms provided. You can also contact our technical team who will send you your registration form. As soon as the form is completed, your payment is made online or by check, and the contract is received, we will send you an invitation to access your online training. You can reach our consultants directly by using the contact form on our website. At the end of your training, with your professional certificate, you will be able to look for a job, enhance your skills and reach your professional and/or personal goals.
CAN I REGISTER YEAR-ROUND?
Yes, registration is open at any time of the year. You can start a course whenever you want. Your training schedule will be adjusted according to your start date.
HOW TO ACCESS MY ONLINE COURSES?
As soon as your registration is validated by our team, you will receive an email inviting you to access our e-learning platform. Your login will be the email address you have given us. On this platform, you will be asked to define your password. From this moment on, you will be able to access your "My training" space.
CAN I ACCESS MY TRAINING FROM A TABLET OR CELL PHONE?
Yes, all training services are accessible from any connected device.
DO I HAVE ACCESS TO MY TRAINING 24 HOURS A DAY?
Yes, we do. All training services are available around the clock. You can ask our technical support a question at 11pm for example, and they will respond within 24 business hours.
HOW LONG DOES IT TAKE TO RECEIVE MY CERTIFICATION?
15 working days, excluding postal delays. This is the time between the moment our jury validates your training and the moment you receive your certificate.
HOW TO REACH US IN CASE OF PROBLEM ?
At any time by making your request via our various forms proposed on the site. You will receive an answer within 24 hours.