In-store vendor training
(Certification level 5 in the course of validation RNCP)
It builds loyalty
The sales consultant in store must welcome the customer and gain his confidence by demonstrating his knowledge of the clothing sector both in terms of general culture and aesthetics.
He must be the interface between his house and the customer during the act of purchase which will be carried out following fittings and advice..
The sale can be done on site or by internet if the technicality of the brand offers this option.
In addition, the Sales Consultant must participate in the theatricalization of the store by optimizing the presentation and storage of products.
To ensure its mission:
The Sales Consultant welcomes
Recognize your customers
Establish an easy 1st contact
The Sales Consultant sells
Participate in the choice
Gives the right advice
Established a climate of trust
The sales consultant builds customer loyalty
Adapts his speech
Introduces the benefits of a loyalty card